Digital Etiquette
•10 points of netiquette
Below are listed 10 examples of Netiquette.
1. Remember the Human - Never forget that the person reading your communication is actually a person with feelings and can get hurt. Essentially never say anything online that wouldn't say to your
2. Adhere to the same standards of behavior online that you follow in real life - Be ethical in your engagement and know that breaking the law is bad netiquette.
3. Know where you are in cyberspace - The netiquette required will differ from domain to domain. If you are in a forum of experts, your netiquette should reflect respect. Whereas if you are in a chat room with a group of friends (you know in real life) then the netiquette will differ (Digital Citizenship Module Manual, 2015, 84)
4. Respect other people’s time and bandwidth - When sharing files or documents, bear in mind the audience’s bandwidth. Furthermore, make sure you read the FAQs first before asking mundane questions where the answers already exist. If you disagree with a group’s discussion, don’t waste their (or your) time by telling them how stupid they are: Just stay away.
5. Make yourself look good online - Check grammar and spelling before you post. Most people judge others’ intelligence based on the use of grammar and spelling. Only post on things you know about, it is not worth it to look like the fool.
6. Share expert knowledge - Offer answers and help others where you can.
7. Help keep flame wars under control - Don’t respond to flame-bait, don’t post spelling or grammar flames, and apologize if you have done so or perpetuated a flame-war Digital Citizenship Module Manual, 2015, 85).
8. Respect other people’s privacy - Don’t give out other people’s details, online or offline.
9. Don’t abuse your power - The more power you have, the more important it is how you use it .
10. Be forgiving of other people’s mistakes - We were all once beginners and should accept that everyone has to start somewhere. (Digital Citizenship Module Manual, 2015, 85).
•Penalties that apply for failing to meet these
1. If these rules are not followed the first step would be to send the user an automatic email stating that they are
breaking these rules.
2. The next step would be to limit their time access to the internet.
3. If the rules are still continued to be disobeyed they would then need to attend a disciplinary hearing.
4. If the previous step has not corrected their actions then the final step would be to take legal action
against the user
•How you would enforce and manage this in your business
business netiquette
business netiquette
Ethics
It is proper netiquette to understand that professionalism includes honesty.
Ethics rule explanation, internet etiquette, and netiquette.
Business Ethics rule explanation, internet etiquette, and network etiquette.
Receipts
It is proper netiquette to record all transactions. Make sure you get a receipt or provide one.
6.1.2 Records rule explanation, internet etiquette, and netiquette.
Receipts rule explanation, internet etiquette, and network etiquette.
Signatures
It is proper netiquette to use a professional email signature to provide legitimacy to the message. Signature rule explanation, internet etiquette, and netiquette.
Signatures rule explanation, internet etiquette, and network etiquette.
Clarify Question
It is proper netiquette to ask for clarification if you have any doubt about your instructions before you act because it is easy to miss-communicate. Clarify rule explanation, internet etiquette, and netiquette.
Clarify Questions rule explanation, internet etiquette, and network etiquette.
Do
Not Write in Text
It is proper netiquette to refrain from writing in text because it is unprofessional. Whole Words rule explanation, internet etiquette, and netiquette.
Do Not Write in Text rule explanation, internet etiquette, and network etiquette.
Paragraphs
It is proper netiquette to double space paragraphs to make your writing readable. Spacing rule explanation, internet etiquette, and netiquette.
Paragraphs rule explanation, internet etiquette, and network etiquette.
Headings
It is proper netiquette to use descriptive headings for everything to give your writing context. Headings rule explanation, internet etiquette, and netiquette.
Headings rule explanation, internet etiquette, and network etiquette.
Reasonable
It is proper netiquette to reference your business reasons when writing because readers cannot ask for clarification immediately. Reasonable rule explanation, internet etiquette, and netiquette.
Business Reasons rule explanation, internet etiquette, and network etiquette
Referencing
weebly. 2015. 10 Points of Netiquette. [ONLINE] Available at: http://15009701.weebly.com/the-chronicles-of-a-digital-citizen/10-points-of-netiquette. [Accessed 24 October 2016].
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